Privacy policy

Welcome to Avaytay! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website (www.avaytay.com) and mobile application. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect different types of information to provide and improve our services, including:

1.1 Personal Information
Name

Email address

Phone number

Delivery address

Payment information (processed securely by third-party payment providers)

1.2 Non-Personal Information
Device information (IP address, browser type, operating system)

App usage data and analytics

Cookies and tracking technologies

1.3 Location Data
If you permit location access, we collect real-time location data to facilitate delivery services.

‍

How We Use Your Information

We use the information collected for various purposes, including:

  • To process orders and facilitate deliveries.
  • To personalize your experience on Ontrai.
  • To provide customer support.
  • To improve our app and services.
  • To send promotions, updates, and service-related communications.
  • To detect fraudulent activities and enhance security.

‍

Sharing of Information

We do not sell or rent your personal information. However, we may share information with:

  • Third-party service providers: For payment processing, analytics, and other essential services.
  • Legal authorities: If required by law or to protect our rights and security.

‍

Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. Please ensure that you protect your account credentials.

Your Choices and Rights

  • Access & Update: You can update your account information at any time.
  • Opt-Out: You can opt out of promotional emails by following the unsubscribe link.
  • Delete Account: You may request the deletion of your account and personal data by contacting us.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience. You can disable cookies in your browser settings, but this may affect certain functionalities.

Third-Party Links

Our website and app may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Avaytay is not intended for children under 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

‍